Privacy Policy | Octavia Equine

1. Introduction

Octavia Equine ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

Account Information:

Email address, full name
Phone number (optional)
Profile information

Listing Information:

Images and descriptions
Location data
Price and category details

Transaction Information:

Payment details (processed by Stripe, we don't store card data)
Bidding history and auction participation
Communication history with other users

Technical Information:

IP address, browser type, device information
Pages visited, time spent on site
Cookies and analytics data

3. How We Use Your Data

Provide and improve Platform services
Process transactions and send confirmations
Communicate with you about your account
Prevent fraud and enforce our terms
Send promotional emails (you can opt out)
Comply with legal obligations

4. Data Sharing

We share data only as necessary:

Other users: Seller/buyer information to facilitate transactions
Payment processors: Stripe (for payments only)
Compliance: Law enforcement when legally required

We never sell your personal data to third parties.

5. Data Security

We use industry-standard encryption and security measures to protect your data. However, no method is 100% secure. You are responsible for keeping your password confidential.

6. Your Rights (GDPR)

If you are in the EU, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion ("right to be forgotten")
Restrict processing
Data portability (export your data)
Withdraw consent at any time

7. Cookies

We use cookies to improve your experience (session management, preferences). You can disable cookies in your browser, but some features may not work properly.

8. Data Retention

We retain your data as long as your account is active or as needed to provide services. You can request account deletion at any time, after which we'll delete your data within 30 days (except where legally required to keep records).

9. Third-Party Links

Our Platform may contain links to external sites. We are not responsible for their privacy practices. Review their policies before sharing information.

10. Changes to This Policy

We may update this policy periodically. We'll notify you of significant changes via email or a notice on the Platform.

11. Contact Us

Data Protection Officer / Privacy Contact:

Chat: Start een support chat →

Or visit our Contact page to submit a data request.