Terms of Service

Last updated: March 2026 · Effective for all users

1. Agreement to Terms

By accessing and using Octavia Equine ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Platform.

2. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information during registration and to keep this information updated.

3. Listing & Content Rules

When listing items, you agree to:

  • Provide accurate descriptions and images
  • Ensure legal right to sell the item
  • Comply with all applicable laws
  • Not post fraudulent, misleading, or illegal content
  • Not engage in harassment or abusive behavior

4. Auctions & Bidding

By placing a bid, you enter into a binding contract to purchase the item at the final bid price. Auction winners must complete payment within 48 hours.

We reserve the right to cancel auctions that violate these terms or show signs of fraudulent activity.

5. Fees & Payments

Octavia Equine charges:

  • 4% platform fee on auction sales (minimum €5, deducted from seller payout)
  • Premium listing: €5 for enhanced visibility
  • Featured listing: €10 for homepage placement
  • Listings are free to place

All fees are charged at time of payment and are non-refundable once processed, unless items are cancelled due to our error.

6. Limitation of Liability

The Platform is provided "as is" without warranties of any kind. Octavia Equine is not liable for disputes between buyers and sellers, including non-payment, non-delivery, or misrepresentation of items.

7. Dispute Resolution

Users agree to attempt resolution of disputes through our support system before pursuing legal action. Disputes must be reported within 30 days of transaction completion.

8. Termination

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent, illegal, or abusive behavior.

9. Changes to Terms

We may update these terms at any time. Continued use of the Platform after changes constitutes acceptance of new terms.

10. Contact Us

For questions about these terms, please start a support chat and our team will help you directly.

✓ By using Octavia Equine, you acknowledge you have read and agree to these Terms of Service